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world map by www.hongkiat.com Managing a global online presence from one location, usually a head office, requires some co-ordination and communication skills. Not to mention the challenge of keeping a brand consistent in potentially 196Ā locations, which all have their local behaviour, technology maturity and other aspects that sets countries and regions apart from each other. Here are a few tried and tested ideas for making global marketing management a little less challenging and much more effective:

Image copyright by: fleximize.comIf you are looking to improve your online presence, either it be through a website re-design or just to refine andĀ improve your service experience and offering online, this is a manuscript you can use to help you in the process.Ā Feel free to subtract, add and refine :) Overarching questions & material

  • Information about your customer journey
  • Path to purchase
  • Internal purchase process - what internal touch points do you have for a sale to go through? who are involved?
  • How and when do you communicate with your customer during their purchase process? who does it? (department and responsibility)
  • Who are your biggest competitors? and how do your company differentiate from them?

programmatic buying infographic by carterbaker.net Everything you need to know about programmatic but where afraid to ask ;)

What is it
Programmatic is a more focused way of purchasingĀ online display. Instead of doing manual work on establishing which websites are relevant to reach your target audience and buying separately from each website or a selection through a display network.Ā You can use one single provider andĀ rather then buying banner space on websites you can buy a target audience i.e people.   Key benefits
  • Increased precision in terms of reaching your target audience
  • Increased ROI
  • More efficient use of media budgets
  • Increased insights from campaigns